Reputation Management

Build, monitor, and manage your online reputation.

Take control of your online reputation today

Your reputation is what you say about yourself and what others say about you. Every day, customers are talking about your business on websites like TripAdvisor, Google Maps, Facebook, blogs and elsewhere, and this chatter has a direct impact on your revenue — it’s time you join the conversation. Reputation Management gives you control over your online presence by helping you correct online listings, respond to reviews, benchmark yourself against competitors and more.

Reputation management 

Verify your listings to improve your search rank

Verify the accuracy of your online business listings across review sites, directory sites and social networks. Inconsistent listing data can lead to poor placement in search results.​

​Monitor reviews for dozens of verticals

Whether it’s a five-star oil change or a one-star root canal, Reputation Management retrieves ratings and comments from all of the biggest review sites, as well as dozens of industry-specific sources

Gather online reviews with Review Generation

Reviews are critical for online success, but generating and managing them is hard work. With Reputation Management you can easily get new reviews from existing customers and all your new ones!
  • Solicit feedback from customers, both online and in-store
  • Find out what your customers like best and where you can improve
  • Spread positive reviews throughout social media

Have we mentioned mentions?

On top of reviews, Reputation Management finds mentions from news sites, blogs and social networks so businesses get the full picture of what people are saying.

the competitive edge

Compare how frequently your business is mentioned versus its competitors and track social activity to benchmark the competition’s growth on multiple platforms.

automated alerts to maximize engagement and increase sales

Alerts are sent when new information is found. These notifications are configurable, allowing the business owner to control the triggers.

​Executive Reports roll up activity for all aspects of online presence and reputation management. This report is emailed out once a week.
Monitor reviews
​Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).
Generate reviews
Easily gather new reviews from delighted customers and ensure that negative reviews stay private.
Advanced listening
​Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.
Competitor insights
​Monitor what your competition is doing online and build strategies to gain more customers in your area.
Simple social media management
Save time by using one platform to monitor and analyze your social media efficacy.
Monitor web presence
​View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.